Help & FAQ
Price checks
- What does the price check tell me?
- Your ticket odds compared with listed books, plus a fair market price when every leg matches. Better listed quotes show as Best, +$ found, or Behind — not a school grade.
- I won a below-fair price (or lost an ahead-of-fair one). Was EdgeFast wrong?
- Price checks measure price, not results. Bad prices can win; good prices can lose.
- Why is there no “best price” for my prop or same-game parlay?
- We shop only when the market matches confidently. Props and same-game parlays across multiple games (SGP+) often cannot be quoted as one ticket — we say so instead of inventing a price.
- The AI misread my screenshot
- Open the slip in My Bets and choose Edit ticket. Correct the selections, event, stake, or odds, then run the check again. Each saved slip includes two free edits. You can also use Report an issue on the results.
- How do I report a wrong check or bug?
- On results or history detail, tap Report an issue. Pick a category and optional details.
How we price (methodology)
- What books and sports do you support?
- Major US books including DraftKings, FanDuel, BetMGM, Caesars, BetRivers, Fanatics, Bet365, Hard Rock, Fliff, NoVig, ProphetX, betPARX, Bally Bet. Pricing focuses on NFL, NBA, MLB, NHL, NCAAF, NCAAB, WNBA, UFC, major soccer, CFL, tennis. Teasers, round-robins, cricket, golf, esports, and many futures are often read-only.
- What is a fair market price?
- Consensus odds for the same selection at check time, with sportsbook margin removed when both sides are available.
- How do you remove the sportsbook margin?
- When both sides exist, we strip the two-way margin and use the fair probability. When only one side is available, we use that implied price. We never invent a fair price without a match.
- What are the known limitations?
- Props and niche markets may only partially match. Same-game parlays are compared with the books’ own prices for the same legs. A check is a snapshot at check time.
- How does this relate to beating the market?
- EdgeFast tracks your saved book price vs that book's close over time. One strong check is not proof of skill.
Checks and limits
- What uses my monthly checks?
- Screenshot uploads you check. 10/month on Free, 100 on EdgePro. Opening saved slips does not use a check. Already-settled and in-progress uploads are free; upcoming games use one check each.
- What slip types are supported?
- Singles, parlays, SGP, and SGP+ for major US sports. Unsupported types can still be read with a named reason and do not use a check.
- How many betslips can I check?
- Free: 10/month. EdgePro: 100/month. EdgeMax: 300/month. Board posting needs EdgePro or EdgeMax.
- What happens when I hit my limit?
- Upgrade, buy credits, or wait for reset.
Pending & settled bets
- Why is my bet still “Pending”?
- Results update after games finish and official stats land. You’ll see WON, LOST, PUSH, VOID, or NO RESULT when it settles.
- Will I get notified when a bet settles?
- Yes, in the app, and by email when it is on in Settings → Notifications.
- A slip stayed pending for days
- Feed gaps or voids can leave a slip pending or NO RESULT. Email support@edgefast.ai with the My Bets link.
My Bets & Edge Board
- What is "Check a price"?
- Every upload is a price check. It uses one check and saves to My Bets as Checked, outside your W–L and return %. If you placed the bet, tap “I placed it” on the result. Tracking uses no extra check.
- What happens when I save vs post?
- Save keeps the slip private in My Bets (not used for public training). Posting to Edge Board (EdgePro or EdgeMax) makes a checked slip public while the game is upcoming. Public Board screenshots and post text may be used to operate and improve grading. EdgeFast never sells picks.
- What is a “House post” on Edge Board?
- A House post is from an EdgeFast-operated account (Desk or founder), not an independent community bettor. Those posts stay labeled on the list, the post, and the profile. House comments stay labeled — they are not other bettors piling on.
- If I post a screenshot to Edge Board, is it used for training?
- Public Board screenshots and post text may be used to operate and improve grading. Private My Bets are not. You confirm this at post time. Details: Terms §6a and Privacy §2a.
- Can I remove a slip from My Bets?
- Yes. Open the slip and use Delete. Settled Board posts stay visible after delete. Delete before settle marks the post removed before settle.
Plans, billing & refunds
- How do I cancel?
- Paid plans automatically renew until you cancel. Settings → Plan & Usage → Manage billing opens Stripe. Cancel there online to stop the next renewal — you do not need to call. You keep access through the paid period. You can also cancel in your Link account at link.com. If you do not see Manage billing, email support@edgefast.ai.
- Can I get a refund?
- Subscriptions and credit packs are non-refundable except where required by law, if charged in error, or as described in Section 15 of the Terms (location restrictions), including full refunds of purchases we decline. Purchases are sold through Link, Stripe’s payment service, as merchant of record, and appear on your statement as LINK.COM* EDGEFAST; Link support may also review refund requests under its own policies. Contact support@edgefast.ai within 30 days with your receipt.
- I paid but I’m still on Free
- Tier updates usually appear within a minute. Refresh Settings or sign out and back in. After 10+ minutes, email support with your checkout email.
- What are credit packs?
- 1 credit = 1 extra check. Credit packs are a one-time purchase and do not renew. Purchased credits do not expire. Complimentary extra credits may expire; we’ll show a date when they do. Used after your monthly quota.
Account & privacy
- How do I contact EdgeFast?
- Email support@edgefast.ai. Mail: EdgeFast LLC, c/o ZenBusiness Inc., 2040 Linglestown Road, Suite 109, Harrisburg, PA 17110. 1-800-GAMBLER is a problem-gambling helpline, not EdgeFast support.
- How do I delete my account?
- Settings → Danger zone → Delete account (type DELETE to confirm). Cancel any active Stripe subscription in Settings → Plan & Usage → Manage billing first — deletion is blocked while a subscription ID is still on the account. Deletion does not refund past charges.
- Is EdgeFast betting advice?
- No. EdgeFast is informational price discovery. You decide whether to bet. 21+ only. If gambling is causing harm, call 1-800-GAMBLER. 1-800-GAMBLER is a problem-gambling helpline, not EdgeFast support.